Get answers to your frequently asked questions about Walt Disney World Resort.
What is the Walt Disney World reservation system?
Before visiting Walt Disney World Resort’s theme parks, you must make a reservation using the Disney Park Pass System, which is now available for guests with valid theme park admission. The number of Disney Park Pass reservation days you can hold at one time varies based on your plans:
- Disney Resort and other select hotel guests with valid theme park admission can make reservations for their length of stay.
- Annual Passholders can make theme park reservations for up to three days at a time or for their length of stay if staying at a Disney Resort or other select hotel.
- Existing ticket holders can make reservations for the number of days of valid theme park admission.
How do Disney Genie Service and Lightning Lanes work?
Available for all Walt Disney World Resort guests in the My Disney Experience app, the complimentary Disney Genie Service offers new features that let you create your best Disney day. These features include a personalized itinerary creator that effortlessly and smartly maps out an entire day inspired by the things guests tell Disney they love — helping you make the most of your park time so you can have more fun.
Similar to a navigation app on a phone, the Disney Genie Service continues to update your itinerary from morning to night as the day changes, so you can stay spontaneous and go with the flow — whether you need a nap, encounter an unexpected rain shower or want to take a detour for a Mickey ice cream bar.
Through the My Disney Experience app, you can also purchase the Disney Genie+ Lightning Lane Entrance for more than 40 attractions across the four Walt Disney World theme parks, as well as Individual Lightning Lane Entrance for highly demanded attractions. As a reminder, attractions continue to offer a traditional standby queue.
