Contact Visit Orlando

Need information about Orlando that you haven’t found on our website? You came to the right place! But first, check our Fast Facts page, which provides answers to some of the most commonly asked questions about Orlando.

If you need further assistance, here are a few ways to get in touch with us. We look forward to helping you learn everything you want to know about Orlando!

By Phone

Visit Orlando’s knowledgeable, multilingual Vacation Guides are available to assist you with questions about Orlando via phone, Monday through Sunday from 8 a.m. to 9 p.m. ET.

Telephone: (407) 363-5872
Toll Free: (800) 972-3304

Via Live Chat

You can also contact Visit Orlando’s Vacation Guides via text chat. Similar to phone calls, Live Chat services are available Monday through Sunday from 8 a.m. to 9 p.m. ET.


In Person

Already in Orlando but need some help? Stop by our Official Visitor Center, conveniently located on International Drive close to major theme parks and attractions. You’ll be able to meet with our Vacation Guides in person and take advantage of planning advice, trusted resources, area maps, currency-exchange services and some special surprises.

Visit Orlando also maintains a live presence at The Mall at Millenia’s concierge desk, as well as the West Palm and Ft. Drum Service Plazas on Florida’s Turnpike.

On Social Media

Visit Orlando uses social media to keep the world informed about the latest and greatest in Orlando, including new attractions, special events and more. You can stay up to speed by following Visit Orlando on Facebook, Twitter and Instagram.

Direct messages sent to us through those platforms traditionally get a quick response, but keep in mind that our Vacation Guides are your best source for answers to complicated questions about Orlando.

By Email

Visit Orlando is also happy to help you via email. Simply fill out the form below and a Vacation Guide will respond to your request for information as soon as possible.

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