Get opening information for Orlando’s theme parks, attractions, hotels, transportation providers and other businesses following Hurricane Ian.

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Contact Visit Orlando

Need information about Orlando that you haven’t found on our website? You came to the right place! But first, check our Fast Facts page, which provides answers to some of the most commonly asked questions about Orlando.

If you’re planning an Orlando vacation, our complimentary Vacation Planning Services will connect you with one of Visit Orlando’s friendly, knowledgeable Vacation Planners to give advice and guidance on building the perfect itinerary. And now, you can even make an appointment to connect with a highly trained Vacation Planner for a private, one-on-one consultation to provide personalized insights into everything from accommodations and transportation to dining and entertainment!

You can also contact our Vacation Planners via phone at +1 (407) 363-5872, email and Live Chat Monday through Friday from 9 a.m. – 6 p.m. ET and Saturday from 9 a.m. – 3 p.m. ET.

If you need further assistance, here are a few ways to get in touch with us. We look forward to helping you learn everything you want to know about Orlando!

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Contact Information


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By Phone

Visit Orlando’s knowledgeable, multilingual Vacation Guides are available to assist you with questions about Orlando via phone, Monday through Friday from 9 a.m. – 6 p.m. and Saturday from 9 a.m. – 3 p.m. ET. Closed Thanksgiving Day and Christmas Day.
Telephone: 407-363-5872

Via Live Chat

You can also contact Visit Orlando’s Vacation Guides via text chat. Similar to phone calls, Live Chat services are available Monday through Friday from 9 a.m. – 6 p.m. and Saturday from 9 a.m. – 3 p.m. ET. Closed Thanksgiving Day and Christmas Day.

On Social Media

Visit Orlando uses social media to keep the world informed about the latest and greatest in Orlando, including new attractions, special events and more. You can stay up to speed by following Visit Orlando on Facebook, Twitter, Instagram, YouTube and LinkedIn. Direct messages sent to us through those platforms traditionally get a quick response, but keep in mind that our Vacation Guides are your best source for answers to complicated questions about Orlando.

By Email

Visit Orlando is also happy to help you via email. Simply fill out the form above and a Vacation Guide will respond to your request for information as soon as possible. You can also sign up for email updates for the latest Orlando news.