Visit Orlando is now recruiting for a full-time Travel Industry Sales Manager, Europe, Middle East, Asia (EMEA). The Travel Industry Sales Manager works collaboratively with the team on overarching goals, ensuring a solid sales effort and team management. Manages key accounts for EMEA Markets as directed through client acquisition, education and partnership opportunities. Develop programs to promote Orlando as a destination to the travel trade.

 

MAJOR AREAS OF ACCOUNTABILITY:

 

  • Advises tour operators, wholesalers and travel agents in assigned market territories on how to market and sell Orlando as a leisure destination.
  • Responsible for direct management of all assigned key accounts; upholds client relationships and embraces a customer centric approach; creates/develops/implements marketing opportunities that drive incremental sales and member value.
  • Produce and activate Market Development Plans for new and emerging markets; evaluating current and future potential and implementing short, medium and long term action plans
  • Manages in-country representatives based on assigned markets. Project work to include but not limited to e-learning, training presentations, Destination Orientation processes/procedures. Ensures appropriate guidance and delegation by market and workload in conjunction with Travel Industry Sales Director - EMEA. Holds in market teams accountable for task completion. Ensures international teams are performing as contracted, and are timely and accurate in reporting and billing.
  • Works with Travel Industry Sales Director, EMEA in the development of the annual sales plan as it relates to overall EMEA Markets.
  • Responsible for attaining Key Performance Indictors (KPIs) including but not limited to sales calls and destination education goals. Ensures maintenance of tour operator/wholesaler and receptive tour operator database in assigned market territories and ensures incremental growth.
  • Responsible for acquiring and maintaining room night production numbers from in-market partners, reporting this to the business monthly.
  • Monitors market for visitation, competitive environment, airline development and other travel industry trends. Assists members to develop and enhance sales efforts through education, seminars, consultation and other appropriate techniques.
  • Ensures productive collaboration with Events Team and territory managers with regards to tradeshows, Destination Orientations, sales missions and event participation on an as-needed basis, including optimizing member participation, revenue, pre-event Member support and post-event follow up.
  • Acts as project lead for member sales missions including designing format of the overall program, directing in-market sales representatives in setting up sales calls/presentations/trainings, and selling participation to members.
  • Assist in the development and implementation of a robust plan to evaluate the impact of Missions, Destination Orientations and Trade Shows on attendees and Members after the event. Specifically in relation to bookings, ability to sell the destination, educate colleagues and new business acquired as a result. The outcome being a mechanism to effectively measure ROI.
  • Collaborates with Travel Industry Sales Director, EMEA and the Research Department in determining key client accounts within emerging markets utilizing appropriate measurement tools and data.
  • Manages applicable market budgets and makes certain that operations are conducted within budget guidelines, noting and reporting monthly variances.
  • Ensures complete compliance of Sales Force policies and procedures, individually and direct reports
  • Ensure (individually and direct reports) complete compliance of GDPR policies as applicable by market. Assists with new, creative means of obtaining database growth within GDPR guidelines
  • Oversees distribution of Visit Orlando collateral to respective markets, ensuring inventory is monitored, maintained and stocks managed in line with Company goals.
  • Meets regularly in conjunction with Travel Industry Sales Director EMEA, and with department heads of Research, Public Relations and Consumer Marketing to keep up-to-date on domestic and international visitor data and market trends.
  • Ensures protection of the Orlando and Visit Orlando brand. Serves as brand ambassador.

 

SUPERVISION OF OTHERS:

 

International Travel Industry Sales Representatives, International Contractors; Travel Industry Sales Intern


QUALIFICATIONS REQUIREMENTS:

EDUCATION AND/OR EXPERIENCE:

 

Bachelor's degree from four-year college or university, plus a minimum of five to seven years sales experience. Proven success in international sales, marketing and relationship building of international markets.

 

TRAVEL REQUIREMENTS:

 

International travel required.

 

COMPUTER SKILLS:

 

Must be computer literate with an intermediate or higher level of proficiency in Word, Excel, Outlook and PowerPoint.

 

LANGUAGE SKILLS:

 

Fluent in English, Mandarin or French a plus.

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

 

MATHEMATICAL SKILLS:

 

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, column, and distance.

 

REASONING ABILITY:

 

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

 

 

 EEO

 



APPLY NOW



Email your (Word, PDF) Resume to: human.resources@visitorlando.com    OR



  OR



Fax your Resume to: (407) 370-5006